1. Overview & Scope
This Privacy Policy outlines our transparent practices regarding the collection, protection, and utilization of data when you access the OddsLab website, use our real-time sports intelligence terminal, or communicate with our support personnel.
2. Information We Collect
We collect personal information that you provide voluntarily when creating an account, selecting a subscription tier, or submitting an inquiry:
- Account Credentials: Full name, email address, password hash, and communication preferences.
- Subscription & Transaction Records: Plan status, transaction timestamps, and billing country. Raw credit card numbers are handled exclusively by certified, PCI-compliant merchant gateways (e.g. Stripe) and are never stored on OddsLab servers.
- Technical Usage Diagnostics: Anonymized browser type, device operating system, IP address, and platform feature engagement metrics to optimize terminal performance.
3. How We Use Information
We process collected data strictly for legitimate operational purposes:
- To authenticate subscribers and deliver continuous sub-second data feeds.
- To dispatch critical administrative notices, security alerts, and payment receipts.
- To broadcast opt-in sharp steam alerts, line movement webhooks, and positive EV notifications.
- To protect our infrastructure against distributed denial-of-service (DDoS) and unauthorized automated scraping.
4. Data Security & Storage
We deploy modern TLS 1.3 cryptographic protocols for all data in transit between your browser and our cloud servers. Sensitive credentials and authentication tokens are encrypted at rest using industry-standard AES-256 standards.
5. Third-Party Integrations
To deliver sub-second data feeds, we partner with reputable cloud infrastructure providers, WebSocket routing networks, and payment gateways. These vendors are bound by strict non-disclosure obligations and are permitted to process information solely to provide their respective services.
6. Your Rights & Choices
Depending on your jurisdiction, you have the right to request a copy of your personal data, request correction of erroneous records, or request complete account and data deletion. You may exercise any of these rights directly through your dashboard settings or by reaching out to our team.
7. Contact & Inquiries
If you have questions, feedback, or requests regarding this Privacy Policy, please contact our privacy compliance team via our Contact Page or by emailing support@oddslab.internal.